Policies

                       

 

Thank you for shopping with us. We hope you are pleased with our collections, as well as our customer service. Our team is dedicated to making your shopping experience a memorable one that you will share with your friends.

 

Your Security

 

Your security and privacy is very important to us. We will not share your information with a third party. Nest uses a secure server to encrypt all of your information including credit card numbers, phone numbers and order history. If you prefer to talk to a real person, you can call us with your order at 616-242-9911. 10-6 M-F  10-4 Sat EST

 

Payment Policy

 

We accept Visa, Master Card and Discover. We will also accept cashiers checks and money orders. We will reserve items purchased by check or money order for 7 days. Items will be returned to inventory if payment does not arrive within this time. Please print a copy of your invoice & send along with your payment for reference.

6% sales tax will be added to orders in Michigan.

 

Shipping

 

All items are shipped UPS or USPS. Shipping costs listed are approximate. We will notify you if the rate listed is significantly different due to heavy or oversized items. Shipping charges include insurance. Estimates are for continental US shipping only. Please e-mail us for Hawaii, Alaska & international quote.
 

  under  10.00 - $ 7.95   

  10.01- 25.00 -   9.95

  25.01- 40.00 -  11.95

  40.01- 55.00 -  13.95

  55.01- 70.00 -  15.95

  70.01- 85.00 -  17.95

  85.01-100.00 -  19.95

 100.01-125.00 - 21.95

 125.01-150.00 - 24.95

   Over 150.00 shipping quote will be e-mailed

Returns & Exchanges

Customer satisfaction is our highest priority. If you are not completely happy with your purchase, we will gladly accept returns of items in original, sellable condition. Please call or e-mail us to obtain a return authorization number. Returns must be shipped back within 10 days of delivery in original packing. Please wrap securely, as we can only accept items in excellent condition for credit. For your protection, please send your item to us with signature confirmation and insurance. We will issue a credit to the original form of payment upon receipt of the item. We cannot refund any shipping costs.

 

Thank you so much for taking the time to read our policies. We hope that you will be thrilled with your purchase. If you have any questions we have not answered here, please e-mail or call us.

 

With Warmest Regards,   The Staff of

                                   NEST

                            home, garden & gift